WSQ Provide Advice on Furniture Products
Furniture design and production has taken great advancement leaps over the past few decades. With the exploration of new materials, designs and manufacturing processes, the furniture industry is constantly on the move, an endless journey that exudes vibrancy and excitement.
WSQ Provide Advice on Furniture Products Course is an intensive and essential workshop for those who wish to obtain adequate knowledge on furniture styles, characteristics, selection of materials and basic processes in furniture production. Be it a novice in the furniture field or an industry professional who is keen to widen their furniture product knowledge, this must-attend course is sure to offer an insightful and practical experience.
Course Outline
• Identify current furniture trends and understand the local retail scene
• Basic Know-how: various types, categories, styles and materials of furniture
• Engaging your customers and establishing rapport through effective communication techniques
• Be inquisitive-ask the right questions to uncover customers' needs!
• Making sales propositions that lead to purchase decisions
• Effective steps in anticipating and handling customers' objections
• Understand the type of care and maintenance required for different types of furniture products
• Ways to rectify reparable damage done on furniture products
• Provide advice to customers on essential furniture care
Testimonial
“What I like best about the course is that both theory and practical training were applied.”
~ Trainee attending PAFP on 21-22 November 2011
“It has been an engaging session with the trainer. The role playing helps everyone recap what they have learnt during the past 2 days. Well done!”
~ Trainee attending PAFP on 29-30 September 2011
“The various types of furniture, trends & upholstery products and the sales techniques that can be applied to
furniture retail sales are the important information/skills I have learnt through the course.”
~ Trainee attending PAFP on 21-22 November 2011
